• elearning
    Welcome to the TCT e-Learning Webpage
    Online resources for the Tele-health Certified Technician (TCT)
  • VA cart_intro_bg
    Step 1: e-Learning

    Below you will find a series of videos and instructional material designed to familiarize TCTs with the basics of the new audiology equipment.

    We recommend watching these videos before the on-site training to gain a better understanding of the equipment, probe placement and terminology. 

    Simply click on the “view training videos” to display the educational modules associated with each piece of equipment. 

  • VA cart_intro_bg
    Step 2: On-site Training
    A professional audiology equipment trainer will soon be at the CBOC to provide hands-on training for the site TCT training and help familiarize you with the new instrumentation and OTOsuite software.

    Audiology Systems is your TCT training partner

    If you have questions at any time during this training process, call 855.285.7978 to talk to a customer support representative. 

  • VA cart

MADSEN OTOflex 100

This module is a basic introduction about how to evaluate the function of the middle ear using the OTOflex. 

  • OTOflex components
  • Perform daily probe checks
  • Clean the probe tip
  • Selecting and inserting the probe tip


Daily Probe Check 

 Cleaning the Probe Tip 

Selecting and Inserting the Probe Tip 

View training videos Hide


This module includes instructions to verify that the hearing aid is functioning properly outside of the patient’s ear.
  • HIT components
  • HIT assembly
  • Behind-the-ear hearing aid testing
  • In-the-ear hearing aid testing
  • In-the-canal hearing aid testing

HIT Behind the Ear Hearing Aid 


 HIT In the Ear Hearing Aid 


HIT Receiver In the Canal Hearing Aid 


 HIT Components 


HIT Assembly 

View training videos Hide


Watch these videos to learn how to verify that the hearing aid is working as it should in the patients ear.
  • Room calibration
  • Probe tube calibration
  • Efficient Probe tube placement
  • Hearing aid fitting

Efficient Probe Tube Placement 

PMM Room Calibration 


PMM Probe Tube Calibration


PMM Hearing Aid Fitting

View training videos Hide


This module features step-by-step instructions to customize test settings to fit your current workflow.

  • OTOsuite: Navigation and Modules
  • OTOsuite: Binaural Speech Tab

Navigation and Modules

Binaural Speech Tab

Ambient Noise Assessor

View training videos Hide
ear tips_318x166

Audiometry Transducers

This module discusses the proper usage and placement of hearing test accessories.
View training videos Hide
contact audiology systems

Keeley Moore, M.A.

Clinical Support Audiologist

Hide online form

Phone support: 855.283.7978 

Email: sales@audiologysystems.com